A temporary credit line extension is available after you make a prefund to our bank account.
Extension of credit line will allow you to place orders. This will allow time for our compliance team to process the transaction while the funding is en route to our bank account.
However, please note that we will not process the transactions until the funds have actually been received. Once the funds are sighted, we will remove the credit line and top up your wallet as necessary.
Here is a step by step guide on how to request for a temporary credit line extension:
- 1. Submit a Temporary Credit Line request
Please Submit a Request and provide the details of your prefunding. Do provide some form of documented proof (e.g. MT103, transfer receipt) that you have made the prefunding to our bank account. - 2. Pending
Once you have submitted the request, MoneyMatch will review and notify you accordingly. - 3. Create your transactions
Once the request is allowed, you may proceed to create your transfers.
Please note that your wallet balance will not increase, but you may create orders up to the prefunding amount and the wallet balance will appear as negative.
Please note that we will not process the transactions until the funds have actually been received.